FAQ
Frequently Asked Questions
How do I register?
Registration is free and only takes a minute. You must register on our website before bidding.
Click here to register to bid.
Once registered, you’ll receive a bidder number to use during live auctions.
How does bidding work?
All bidding takes place LIVE in the YouTube chat during our Friday 3PM auction.
Use your assigned bidder number when placing bids.
Use your assigned bidder number when placing bids.
Do I need the YouTube app to bid?
Yes. On mobile devices, bidding must be done inside the YouTube App.
Live chat does not work properly in most mobile browsers.
Live chat does not work properly in most mobile browsers.
Is there a buyer’s premium?
No. We do not charge a buyer’s premium. What you bid is what you pay.
When is payment due?
Payment is due within 5 business days of the auction.
What payment methods do you accept?
We accept PayPal, CashApp, Venmo, and cash or check in our secure drop box during pickup.
When is pickup?
Pickup must be scheduled online and completed within 5 business days after the auction.
Do you offer shipping?
Yes. We ship via UPS and pass our discounted shipping rate directly to the buyer.
We do not add any additional upcharges.
We do not add any additional upcharges.
Do you post preview videos?
Yes. For our regular scheduled auctions, we upload a preview video showing what will be included.
Preview videos may not be available for “Pop-Up Auctions.”
Preview videos may not be available for “Pop-Up Auctions.”